Effective Date: 14/08/2026
1. Introduction
Al Ahdaf (“we”, “us”, or “our”) provides business banking consultancy services in the United Arab Emirates, including business bank account opening, financing, mortgage consultancy, financial and business advisory, and related services.
This Privacy Policy explains how we collect, use, store, protect, and manage personal and business information when you visit our website or engage our services.
We respect your privacy and are committed to handling your information responsibly and in accordance with applicable laws and regulations in the United Arab Emirates.
2. Information We Collect
Depending on the service you request and how you interact with our website, we may collect the following information:
Contact Information
- Full name
- Email address
- Phone number
- Company name
- Other contact details you voluntarily provide
Business Information
Where required for the services you request, we may collect:
- Trade licence details
- Business activity information
- Company ownership structure
- Business and financial information
- Financial statements and related documentation
Identity Documents
Depending on the service requested, we may require identification and verification documents, including:
- Emirates ID
- Passport copies
- Proof of address
- Other identification or verification documents required for the relevant application
Financial Information
Where required for a particular service, we may collect:
- Bank statements
- Income documentation
- Source-of-funds information
- Other financial documentation relevant to the requested service
Website Usage Information
We may collect information about how visitors use our website through cookies and similar technologies. Please refer to our Cookie Policy for more information.
3. How We Use Your Information
We may use the information we collect to:
- Provide the specific service you have requested from us.
- Assist with business bank account opening, financing, advisory, mortgage consultancy, and related services.
- Prepare and process applications and supporting documentation.
- Liaise with banks, lenders, and financial institutions on your behalf, where you have authorized us to do so.
- Communicate with you regarding your application, enquiry, or engagement.
- Request additional information or documentation where required.
- Meet applicable legal and regulatory obligations.
- Support anti-money laundering (AML) and know-your-customer (KYC) requirements.
- Improve our website, services, and customer experience.
- Maintain appropriate business and service records.
4. Sharing Your Information
We may share your information with banks, lenders, and financial institutions where this is necessary to provide the service you have requested and where you have authorized us to do so.
We may also disclose information where disclosure is required by applicable law, regulation, a competent authority, or other lawful requirement.
We do not sell your personal or business information to third parties.
Where necessary to provide our services, information may also be shared with relevant service providers or processors that support our business operations.
5. Data Retention
We retain personal, business, identity, and financial information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services and meeting applicable legal and regulatory obligations.
The specific retention period may depend on the nature of the information, the service provided, and applicable legal or regulatory requirements.
Once information is no longer required, we will take appropriate steps to securely delete or otherwise dispose of it, subject to applicable legal and regulatory requirements.
6. Data Security
We take reasonable technical and organizational measures to protect personal, business, identity, and financial information against unauthorized access, loss, misuse, alteration, or disclosure.
Because our services may involve sensitive financial and identity documents, we take appropriate care when handling such information.
We recommend that clients avoid sending sensitive documents through unsecured communication channels unless specifically requested by Al Ahdaf.
7. Your Rights
Subject to applicable UAE laws and any legal or regulatory requirements, you may have rights relating to your personal information, including the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where legally permitted.
- Raise questions or concerns regarding how your information is processed.
Certain requests may be subject to legal, regulatory, contractual, or record-retention requirements.
To exercise your rights or make a privacy-related enquiry, please contact us using the details provided below.
8. Cookies
Our website may use cookies and similar technologies to support website functionality and understand how visitors use our website.
For more information about our use of cookies, please refer to our Cookie Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements, or privacy practices.
Any updated version will be published on this page with the revised effective date.
10. Contact Us
If you have questions about this Privacy Policy or how Al Ahdaf handles your information, please contact us:
Al Ahdaf
Address:
Khali Ibrahim Al Sayegh Building – Office #302E – Umm Hurair Rd – Oud Metha – Dubai
Phone:
+971 52 143 3323
Email:
info@alahdafbanking.com
Effective Date:
14/08/2026